On The Run Dernancourt

Reviews of On The Run Dernancourt

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  Benny Wong Added August 25, 2023

  ★ ☆ ☆ ☆ ☆
  It’s second time when I come over to OTR at midnight and no one open the door and I wait for 20mins in outside and finally get my coffee order… After10 mins waiting, I tried to keep press the bell for 5mins.
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  Damon Kenny Added August 20, 2023

  ★ ☆ ☆ ☆ ☆
  Was told to wait while attendant was trying to put his badge back on and also These guys can't process the sentence " can I please have a lced latte and a hotfog with bacon, cheese sauce and tomato sauce and mustard. They also just try to charge me extra. While also being rude to me. Ill just dodge otr all together now and i encourage everyone to do the same.
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  Mark Higginbottom Added August 08, 2023

  ★ ★ ★ ★ ★
  I visit Dernancourt OTR regularly and find the team who work their are always polite and efficient.
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  Yating Wang Added August 07, 2023

  ★ ☆ ☆ ☆ ☆
  I was so disappointed about the bad service I experienced in this OTR station. That is an absolute disgrace and I will never come back again. After I filled my car up with fuel. I just realize I did not take my wallet with me. And I went into the shop and told the staff I do apologize I accidently did not take my wallet with me, so I could not pay the bill on card or cash. But I can transfer money to them by using my phone. My phone recently could not use tap and pay. I try to talked with the staff and found out the way to pay the money. Then the staff was unpolite at all. He told me I should not put so much fuel into my car if I Have no money. Then he told me he will call the police if I could not pay. I do not want to put any more comment . That is very bad and unprofessional customer service.
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  Daniela Doufos Added August 03, 2023

  ★ ☆ ☆ ☆ ☆
  My partner came in to buy some drinks with exemption from wearing a mask in hand. The worker told him he wasn’t going to serve him without a mask and ran out the back. My partner told him that he has an exemption and took it out to show him but he refused. At this point a few customers has come in which he refuses to serve whilst my partner was in the store. He remained hiding in the back room saying no one is getting served until he leaves. Meanwhile on the way in to the servo before this whole mask shamble began two young girls who had just been served I noticed weren’t wearing masks and he had served them. This is an absolute disgrace and we will never shop at on the run again. If someone carry’s an exemption it’s for a reason and should not be discriminated against.

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About ontherun.com.au

Convenience Store, Fast Food & Petrol Station | OTR - On The Run
Looking for your nearest Convenience Store or Petrol Station? Come to OTR - On The Run for coffee, food on the go, car wash, trailer hire and much more.